Privacy Policy

Please read this Privacy Policy carefully before using our sites.

This Privacy Policy applies to Cycle Solutions (“Company”) and outlines how we collect, use, and protect information on our websites (collectively, “Sites”). We are committed to ensuring a safe and secure online experience for visitors of all ages and adhere to Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Scope

This policy applies only to our Sites and not to external websites linked from our Sites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies separately.
By using our Sites, you acknowledge and consent to this Privacy Policy. If you do not agree, please discontinue use. Continued use signifies acceptance of any updates to the policy.

Collection of Personal Information

We may collect personal information such as your name, address, email, or phone number when voluntarily provided through:

Surveys, forms, or feedback submissions
Requests for additional services or participation in promotions
Complaints or inquiries

How We Use Your Information

Information collected may be used for the following purposes:

To monitor interest in our products and tailor site content to your preferences
To send promotional materials if you’ve opted in for such communication
For research and development to improve our Sites and services

If you have consented, we may send you information about new products, promotions, or special offers.

Promotional and Informational Offers

With your permission, we may use information submitted at registration or through submissions for marketing purposes. If you no longer wish to receive such communications, you can opt out by:

Emailing us
Updating your preferences in your account

Disclosure of Information

We do not share your personal information with third parties except:

As required by law (e.g., compliance with legal obligations, court orders, or regulatory authorities).
If reporting an adverse event, as required by Canadian or international regulatory bodies.
To authorized agents who perform functions on our behalf, such as data processing or storage, under agreements ensuring compliance with this policy.

Please note that information stored or processed outside Canada may be subject to foreign privacy laws.

Cookies

Our Sites may use cookies to enhance your browsing experience. Cookies are small data files stored on your computer. You can disable cookies through your browser settings, but certain features of our Sites may not function properly if cookies are turned off.

Children’s Privacy

We prioritize the protection of children’s privacy and do not knowingly collect personal information from children or allow them to register on our Sites.

Information Protection

We employ appropriate safeguards to protect your personal information, including:

Secure facilities for data storage
Restricted access for authorized employees only
Electronic and physical security measures

Personal data is stored on secure servers in Canada or with third-party providers bound by agreements to comply with this Privacy Policy.

Policy Updates

Any changes to this Privacy Policy will be posted on this page. We encourage you to review it periodically to stay informed about how we protect your information.

Acceptance

By using our Sites, you signify your acceptance of this Privacy Policy. By submitting your information, you agree that it will be governed by the terms outlined here.

For questions or concerns, please contact us at downtownsales@cycle-solutions.com

Last updated November 19, 2024